Basic Secretarial Skills
Welcome to the 3-week course on Basic Secretarial Skills!
If you currently work as a secretary or plan to do so in the future, it’s essential to possess a multitude of skills to excel in this role. In this comprehensive training, we will equip you with the knowledge and techniques to become a successful secretary.
Throughout the course, you will gain a deeper understanding of language, spelling, and written and oral communication. You will also learn how to organize, plan, and collaborate effectively – skills that are crucial for providing outstanding secretarial support. Additionally, we will cover topics such as rejecting proposals, providing feedback, and being assertive in your role as a secretary.
By the end of this course, you will have acquired the foundation to serve as a competent and successful secretary. Don’t miss this opportunity to enhance your professional skills and set yourself up for success in your role.
What You’ll Learn From This Course
Modern administration and office practice:
• Effective work organization
• Calendar management
• Planning and organizing
• Incoming and outgoing emails
Modern business correspondence:
• Customized writing
• Business letters
• Business jargon
• Taking minutes
Communication and effectiveness
• Time management
• Assertiveness and self-confidence
Who should attend?
The course is specifically intended for anyone who is working as a secretary or administrative assistant and wants to enhance the related skills
After successful completion of the training, you will receive a certificate from SMART Caribbean – Business Academy.