Welcome to the 6-week course on Office Management!
As a secretary or management assistant, you are an essential part of any organization. You are relied on to have knowledge of every aspect of the business, from working with the board and managers to interacting with colleagues and clients.
Through this comprehensive course, we will provide you with the skills and knowledge to become an effective office manager. You will learn how to coordinate tasks and manage schedules, while ensuring that communication flows smoothly within the organization.
We will also cover strategies for creating and maintaining a productive work environment, including tips for managing conflict and promoting teamwork.
By the end of this course, you will have gained the knowledge and expertise to manage operations smoothly and efficiently in any office setting.
What You’ll Learn From This Course
• Communicate effectively
• Take minutes and write effective reports
• Telephone skills
• Develop purposeful imitative
• Deal with inconvenient situations and conflicts
• Be customer-friendly
• Strengthen collaboration skills
• Guard boundaries
• Recognize personal strengths and weaknesses
Who should attend?
The 6-week Office Management course is designed for individuals who are interested in gaining comprehensive knowledge and skills in office administration and management to excel in their careers.
After successful completion of the training, you will receive a certificate from SMART Caribbean – Business Academy.