Refund Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

We at SMART Caribbean – Business Academy are committed to ensuring your satisfaction with our online education courses. In the event that you are not satisfied with our courses and services, we have a clear and concise refund policy that will outline our procedures for requesting and issuing refunds.

  1. Eligibility for Refund
    a. Refunds are only eligible for students who have not completed the course they have enrolled in.
    b. If you have completed a course, then you are ineligible for a refund.

  2. Refund Requests
    a. All refund requests must be made in writing to the Company at f[email protected] within 14 days of the course start date.
    b. Refund requests must include your name, the course name, and the reason for requesting a refund.

  3. Refund Processing
    a. Refunds may take up to 7 business days to process once the refund request has been received and approved.
    b. All refunds will be issued to the payment method used to purchase the course.

  4. Partial Refunds
    a. If a student is experiencing technical difficulties or other issues during the course, the Company will work with the student to resolve the issue in a timely manner.
    b. If the issue can’t be resolved and the student is unable to complete the course, a partial refund may be granted at the Company’s discretion.

  5. Non-Refundable Fees
    a. Certain fees, such as enrollment and application fees, are non-refundable and cannot be waived.

  6. Cancellation of Courses
    a. The Company reserves the right to cancel courses due to low enrollment or other reasons and will provide a full refund in such a case.
    b. The Company may also make reasonable substitutions or modifications to course curriculum, instructors, or materials without notice.

  7. Contact Us
    a. If you have any questions or concerns about our refund policy, please contact us at [email protected].

Please note that this refund policy is subject to change, and any updates will be posted on our website. We encourage you to review this policy periodically.

Thank you for choosing SMART Caribbean – Business Academy.